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Accueil
Qui sommes nous
Vigi Santé en bref
Notre mission et nos valeurs
Notre philosophie d'intervention
Notre philosophie de gestion
Notre code d'éthique
Plan stratégique
Plan d'amélioration
Nos services
Nos services
Services offerts
Qualité des services
Animation du milieu de vie
Centres d'hébergement
Nos centres d'hébergement
Admission et frais
Emplois
Futurs employés
Bénévoles
Emplois disponibles
Avenir en santé
Parutions
Actualités
Reconnaissance du milieu
Milieu de vie
Vidéos
Rapports
Information locale
Contactez-nous
Satisfaction survey during the course of a resident’s stay
Version française du questionnaire
Printable version
(PDF).
For assistance, do not hesitate to contact the resident’s counsellor of
your centre
.
RESIDENT'S INFORMATION
(* indicate required fields) :
Lastname*
Firstname*
Phone nu.
#
Email*
Represent.
Kinship
Centre*
Select a centre...
CHSLD Vigi Brossard
CHSLD Vigi Les Chutes
CHSLD Vigi Mont-Royal
CHSLD Vigi Dollard-des-Ormeaux
CHSLD Vigi Deux-Montagnes
CHSLD Vigi Marie-Claret
CHSLD Vigi Montérégie
CHSLD Vigi Notre-Dame de Lourdes
CHSLD Vigi l'Orchidée blanche
CHSLD Vigi de l'Outaouais
CHSLD Vigi Pierrefonds
CHSLD Vigi Reine-Elizabeth
CHSLD Vigi Saint-Augustin
CHSLD Vigi Shermont
CHSLD Vigi Yves-Blais
Sector*
Select a sector...
Room*
Select a room...
adm. date
Please, check according to your degree of satisfaction
1 : Very satisfied
2 : Satisfied
3 : Not very satisfied
4 : Not at all satisfied
5 : Does not apply
6 : No response
Are you satisfied with the following elements:
1. The atmosphere in the centre
1
2
3
4
5
6
*
2. The respect demonstrated towards the residents
(lifestyle, intimacy, politeness, etc.).
1
2
3
4
5
6
*
3. Confidentiality and discretion demonstrated by the staff
1
2
3
4
5
6
*
4. The time taken by the staff to answer your questions and concerns
1
2
3
4
5
6
*
5. The information received from the financial services
(account statement, trust account, etc.)
1
2
3
4
5
6
*
6. The opportunity to participate in a meeting with members of the interdisciplinary team
1
2
3
4
5
6
*
7. Communications with staff members
1
2
3
4
5
6
*
8. The communication between team members to meet the resident’s needs
1
2
3
4
5
6
*
9. The cleanliness
(room and common areas)
1
2
3
4
5
6
*
10. The physical layout
(comfort, accessibility, well-maintained, etc.)
1
2
3
4
5
6
*
11. Leisure activities
1
2
3
4
5
6
*
12. Nursing care (nurses, nurses assistants) and assistance care
(beneficiary attendant/accompanying orderly)
1
2
3
4
5
6
*
13. Doctor’s intervention
1
2
3
4
5
6
*
14. Actions achieved by professional specialists
(social worker, occupational therapist, nutritionist, physical rehabilitation therapist, pharmacist and psychologist/psychoeducator)
1
2
3
4
5
6
*
15. Hand and hygiene practices demonstrated by staff (washing hands)
1
2
3
4
5
6
*
16. Meals and snacks
1
2
3
4
5
6
*
17. The pertinence and usefulness of information transmitted in correspondence, on Vigi Santé website and Espace Famille online portal
1
2
3
4
5
6
*
18. The actions achieved by the Resident’s committee
(ex. : Rights Week, attendance to the welcoming activity, etc.)
1
2
3
4
5
6
*
COMMENTS :
19. What you
enjoy the most
at the CHSLD :
20. What you
enjoy the least
at the CHSLD :
Validation courriel:
Email:
Email verification code:
Send the code